Welcome to the Jersey Strong Customer Support Desk.

COVID-19 UPDATE: BEFORE SUBMITTING A SUPPORT TICKET, PLEASE READ OUR CORONAVIRUS FAQ'S



We are currently experiencing higher than usual support ticket volumes and our response times are significantly delayed. We are working to resolve this issue. Please expect a reply email to your support request within the next 7-10 days (hopefully much sooner). We apologize for this inconvenience, and we appreciate your patience very much. All customer support inquiries are handled online through this support ticketing system.

This is your centralized support hub for managing your Membership Account and Personal Training. You can manage some aspects of your membership by logging in to your account online, while others require submitting a request to our support team or placing a call to our billing company. Select your support item below to get started.