During our club closure period due to the state mandate from March 17, 2020 - August 31, 2020 all membership dues billing stopped effective March 16, 2020. Any March 2020 membership dues that you were already billed have been prorated and credited towards your next billing.
Upon reopening on September 1, 2020, the first membership billing took place on September 21-22, 2020, and it was for a reduced amount that reflects any credit you were due from March 2020. All future monthly dues billings will occur on your regularly scheduled bill date.
As you may know, we have a separate software company called ABC Financial, that handles all our member billing. You can contact ABC Financial Customer Care directly at 888-827-9262 or email@example.com
Or if you would prefer, you can open a Support Ticket request through this site so that we can research this further for you.